FAQ
Common sourcing questions, answered in a clear and practical way.
This page covers the topics buyers usually ask before moving a home-textile order forward, including specifications, MOQ, quotation, samples, customization, packaging, testing, lead time, payment, inspection, licensed programs and after-sales support.
What product specifications do you normally need before quotation?
For most programs, we first confirm the product category, material or composition, size, weight, construction, color direction, finishing, packaging and target market. If the order includes multiple SKUs, we also review the assortment structure and any item-by-item differences before pricing.
Do you have a fixed MOQ for all products?
No single MOQ applies to every item. MOQ depends on the product type, material, construction, dyeing or printing method, packaging format and whether the order combines multiple SKUs. We normally review MOQ against the actual program rather than giving one generic number for everything.
How is quotation prepared?
Quotation is usually based on the confirmed specification, quantity, packaging, testing requirements and delivery terms. For development programs, the quotation may be refined after sample review or after packaging details are locked, especially when the project includes several item variations.
Can you make samples before mass production?
Yes. Sampling is a normal part of our process. We arrange development samples or confirmation samples after the main specifications are aligned. If color, hand feel, construction or packaging needs adjustment, we can continue with repeated sampling until the project is ready for approval.
What kind of customization can you support?
Customization can include material selection, size, weight, color, pattern, weaving or knitting construction, edging, sewing details, labeling, retail packaging and assortment planning. The actual scope depends on the product category and the order requirements.
Can you support retail packaging and labeling requirements?
Yes. We regularly coordinate care labels, barcodes, hangtags, inserts, banding, folding methods and other retail-packaging details. For projects with multiple SKUs, the packaging file and item matching process are reviewed carefully to reduce packing mistakes during shipment preparation.
Do you support testing and compliance checks?
Yes. When a project requires testing or compliance confirmation, we review the target market and the required standards during the development stage. The exact test plan depends on the product and destination market, so the relevant testing scope is confirmed case by case.
How do you manage lead time?
Lead time is based on the order structure, factory capacity, material readiness, sample approval timing, testing, packaging preparation and shipment plan. For shorter lead-time programs, we focus on early confirmation of key details and close coordination across suppliers and production steps.
What are your payment terms?
Payment terms are discussed according to the order size, project arrangement and cooperation stage. If you have specific payment requirements, they can be reviewed during the commercial discussion together with price, lead time and shipping terms.
How is quality control handled during production?
Quality control is coordinated through confirmed specifications, approved samples, in-process follow-up and final inspection. We focus on practical checkpoints such as material consistency, size and weight accuracy, color result, workmanship, labeling, packaging and shipment readiness.
Can you support licensed or approval-based projects?
Yes. We have experience with licensed home-textile programs where artwork is supplied by the brand side and the production side must follow approval requirements. Key points often include color matching against the approved artwork, repeated sampling when needed and strict control of fixed-count licensed labels or hangtags.
What support is available after shipment?
After shipment, we continue to support buyers with order follow-up, document coordination and issue review when needed. If there is a question related to product execution, packaging or shipment records, we check the case against the confirmed project files and production information.
Still have a question?
If your program needs a more specific answer, send us the product and requirement details.
We can review the item category, construction, quantity, packaging and timing, then come back with the practical next step for your inquiry.