Privacy Policy

1. Who we are

This policy applies to hometextilesgoods.com and business inquiries sent to L&L Home Textiles. In this policy, “L&L,” “we,” “us,” and “our” refer to L&L Home Textiles.

The website is intended mainly for importers, wholesalers, retail suppliers and other professional contacts interested in home-textile products and related services.

2. Information we collect

When you contact us or submit an inquiry, we may collect:

• your name;
• business email address;
• telephone or WhatsApp number;
• product interests and inquiry details;
• company, order, packaging, target-market or delivery information included in your message; and
• any files or other information you choose to send separately.

Our hosting, security or website tools may also collect limited technical information such as IP address, browser type, device type, referring page, pages visited, access time and basic server logs.

3. How we use your information

We may use the information to:

• review and respond to inquiries;
• evaluate product, sampling, quotation and order requirements;
• communicate about specifications, packaging, compliance, production and delivery;
• maintain business records and correspondence;
• operate, secure and improve the website;
• prevent spam, abuse or security incidents; and
• meet legal, accounting or regulatory obligations.

Where required by law, we rely on steps taken before a contract, contract performance, legitimate interests, legal obligations or consent. We do not sell personal information.

4. Cookies and technical data

The website may use strictly necessary cookies or similar technologies for security, form submission, session management and basic website operation.

If analytics or preference tools are enabled, they may use additional cookies to understand website performance or remember settings. Where required, non-essential cookies should be used only after consent.

You can control or delete cookies through your browser settings. Blocking certain cookies may affect website functions.

5. Sharing and international processing

We may share information only where reasonably necessary with website hosting, security, email, communications, form, database and technical-support providers; professional advisers; suppliers or service partners involved in a requested project; or public authorities where required by law.

Because we serve international business visitors and may use service providers in different countries, information may be processed outside your country. Where required, we seek to use appropriate safeguards.

6. Data retention and security

General inquiries that do not develop into an active business relationship are generally retained for up to 24 months after the last meaningful contact.

Information connected with quotations, samples, orders, payments, shipping, quality matters or disputes may be kept longer where needed for contractual, tax, accounting, warranty or legal purposes.

We use reasonable administrative, technical and organizational measures to protect personal information. However, no internet transmission or storage system can be guaranteed to be completely secure.

7. Your rights

Depending on your location and applicable law, you may have rights to request access, correction, deletion, restriction, objection, portability or withdrawal of consent, and to complain to an appropriate data-protection authority.

To make a request, contact b2partner@163.com. We may ask for information reasonably necessary to verify your identity and request.

This website is intended for business and professional users and is not directed to children. We do not knowingly collect personal information from children through the website.

8. Changes to this policy

We may update this policy when our website, services, technology or legal obligations change. The revised version will be posted on this page with an updated “Last updated” date.

9. Contact us

For questions, requests or concerns about this policy or our handling of personal information, contact:

L&L Home Textiles
Email: b2partner@163.com
Website: hometextilesgoods.com